Dedicated to Serving you
Our call center technology transforms traditional customer support into an effective customer engaging center.
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Happy Clients
Phone Calls
Made Easy
Phone Calls
Made Simple
Phone Calls
Made Convenient
Best Call Center Solution in Nepal
We’re the Leading Call Center Solution Provider in Nepal
Our work is based on more than five years of experience, and we provide outstanding unified communications and contact center solutions to clients with a focus on accelerating business growth.
- In order to save time and resources, we automate call center operations.
- In order to increase productivity we boost performance of a company by enabling workforce and process optimization.
- We enhance your corporate engagement for strategic growth.
Calltel's Features
You can always transfer a call with a single click to assist a caller better. Your leads and clients will be grateful for providing quality service.
Keep track of every call and respond as needed. As a manager, you may view any call that is currently in progress; also, you can listen to it live.
With call recordings feature, you can keep the phone recordings forever and refer back to at any time if necessary. You won’t miss out any conversations.
You frequently need to speak with multiple company representatives at once to close a deal. You can use conference calls to conduct your meeting over the phone.
Easily get in touch with your leads. Avoid limiting your comfort by allowing one-click calling from any webpage.
You can handle calls before they get to your agents and representatives to provide the best customer service. Companies can save time and provide better service to the customers.
All the right features within reach
Within minutes, your call center will be at your convenience
When you partner with us, establishing your call center is not a difficult job. Such streamlined offerings lead to faster sales and improved support teams. With precisely managed operations, you are now ready to invite your agents and explore new business opportunities everywhere.
Efficiency becomes a fundamental value for your team
A productive team is more likely to hit bigger goals. Based firmly on this fact, realistic IVR menus are created, along with intelligent routing abilities, which route the right types of call to the right agent. So, what are you waiting for? Make your team productive and achieve higher goals.
Keep track of your KPI progress
Calltel call center software provides you with a bird’s-eye view of the complete operation of the call center. You will now be able to maintain track of the agents on call and reduce customer wait times as well as missed calls by developing smart and in-the-moment adaptive methods.
Inbound Call Center
Give your customers a better way to solve problems more successfully and promptly respond to their questions.
Outbound Call Center
Do more sales with less effort.
Use a smooth outbound call center system to increase your deal-making and productivity.
Our Pricing
Customer Exceptional Price
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Learn how Calltel can benefit you. Make a call.
We eliminate some of the most irritating aspects of conventional phone systems like EPABX.
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